Posts tagged customerservice

Automated call centres will be the death of me!

This is not the first time I have bitched about customer service on an automated telephone system or a call centre. It seems the waits are getting longer; the runaround more complicated, and the service…

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As the world opens up once again, here’s how fashion retailers can attract more customers

Are fashion retailers reading BOOMERBROADCAST and actually paying attention? A full-page write-up a while ago in The Globe and Mail, Video Fashion, by Odessa Paloma Parker got me thinking that somewhere, someone might actually be…

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