Posts tagged customerservice

When Does Customer Service Becomes a Disservice?

If you’re like me, you’ve probably been unsuccessful in reaching a real human being when you’ve tried to call any of your service providers. Whether it’s internet, TV streaming, telephone, utility companies, bank, or whatever,…

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CRA Consistently Mismanages Customer Service Issues

Have you tried calling the Canada Revenue Agency lately, or attempted to get information about your account on their website? If you have, you no doubt found it impossible to get a live human being…

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Is There Such A Thing As Work-Life Balance After Retirement?

Since I’ve been retired, it seems I’ve taken on an unexpected job that takes up a shocking amount of upaid time to keep our little boat afloat. I don’t know about you, but when I…

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Should We Mourn The Demise of Hudson’s Bay and Department Stores In General?

If only the executives at Hudson’s Bay Company (comparable to Macy’s in the United States) had listened to me or read my blogs over the years, perhaps their ship wouldn’t be sinking right now. For…

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I Had My Very Own Breakfast At Tiffany’s Experience

We all remember the famous scene with Audrey Hepburn and George Peppard in Breakfast at Tiffany’s all those years ago when they ventured into the exclusive Tiffany’s jewelry store in New York City to buy…

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Do Chat Lines and Call Centres Save Time or Waste Time?

Having just spent an entire day on phone calls and chat lines attending to billing and maintenance issues with five different service providers, I am ready to slit my wrists. Trying to resolve issues with…

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