In Serra Hamilton’s First Person essay in The Globe and Mail, Working With The Public Is No Picnic, Hamilton claims to love her job as a Guest Experience Leader at McDonald’s but she balks at…

Rants and reflections on baby boomer lifestyle, fashion, current events, and more . . . .
In Serra Hamilton’s First Person essay in The Globe and Mail, Working With The Public Is No Picnic, Hamilton claims to love her job as a Guest Experience Leader at McDonald’s but she balks at…
I’m taking a couple of weeks off from BoomerBroadcast but it’s for a good cause. I’m attending a women’s writers’ retreat in Paris—yes, the one in France, not southern Ontario. We’re staying at a boutique…
Canadian authors, particularly female authors, have a unique voice that is always such a pleasure to read, even when the subject matter is not exactly uplifting. Miriam Toews deserves to be heralded right up there…
Remember the good old days when a few of our politicians actually elicited a modicum of respect from their constituents? I suspect even the Liberals admired the fairness, integrity, and honest sense of public service…
This is not the first time I have bitched about customer service on an automated telephone system or a call centre. It seems the waits are getting longer; the runaround more complicated, and the service…
Author Tina Brown has exceptionally strong credentials so the information about the royal family contained in her new book The Palace Papers: Inside The House of Windsor, The Truth and The Turmoil must be true….