If you’re like me, you’ve probably been unsuccessful in reaching a real human being when you’ve tried to call any of your service providers. Whether it’s internet, TV streaming, telephone, utility companies, bank, or whatever,…
Posts tagged callcenters
Do Chat Lines and Call Centres Save Time or Waste Time?
Having just spent an entire day on phone calls and chat lines attending to billing and maintenance issues with five different service providers, I am ready to slit my wrists. Trying to resolve issues with…
Technology And I Are Getting a D-I-V-O-R-C-E!
Under no circumstances will I touch the buttons on my cellphone ever again—well, except for using the app to adjust the volume on my hearing aids, a necessity at my age. Any digital missteps could…
The Joy of Stress – Boomer Style
Let me state right up front that my life since retiring is largely stress-free and for that, I am truly grateful. I have noticed, however, that whenever a stressful situation does arise, I am no…
Automated call centres will be the death of me!
This is not the first time I have bitched about customer service on an automated telephone system or a call centre. It seems the waits are getting longer; the runaround more complicated, and the service…