In Serra Hamilton’s First Person essay in The Globe and Mail, Working With The Public Is No Picnic, Hamilton claims to love her job as a Guest Experience Leader at McDonald’s but she balks at…
Posts tagged boomers
Join me to see what Paris is like in June
I’m taking a couple of weeks off from BoomerBroadcast but it’s for a good cause. I’m attending a women’s writers’ retreat in Paris—yes, the one in France, not southern Ontario. We’re staying at a boutique…
A new novel by Miriam Toews is always a reason to celebrate
Canadian authors, particularly female authors, have a unique voice that is always such a pleasure to read, even when the subject matter is not exactly uplifting. Miriam Toews deserves to be heralded right up there…
Where is Bill Davis when we really need him?
Remember the good old days when a few of our politicians actually elicited a modicum of respect from their constituents? I suspect even the Liberals admired the fairness, integrity, and honest sense of public service…
Automated call centres will be the death of me!
This is not the first time I have bitched about customer service on an automated telephone system or a call centre. It seems the waits are getting longer; the runaround more complicated, and the service…
Gossip fiends will love The Palace Papers by Tina Brown
Author Tina Brown has exceptionally strong credentials so the information about the royal family contained in her new book The Palace Papers: Inside The House of Windsor, The Truth and The Turmoil must be true….